Policies

-  P O R T A B L E M A G I C K  -
by   U N D E R   T H E   P Y R A M I D S
Talismans, Amulets, Runes & Magick Symbols. Potent pieces & bespoke creations. Unique & unisex jewels.


  P A Y M E N T 
▵ PAYMENT METHODS ▵
We are happy to accept:

▵ DEADLINES ▵
Please, be sure to pay within 24 hours after purchase, or the transaction will be canceled.

  C R A F T I N G   T I M E
▵ USUAL ▵
About a week to 12 days.

▵ EXCEPTIONS ▵
The processing time may expend up to 30 days over these two periods:

  S H I P P I N G
▵ TRACKING & INSURANCE ▵
All shipping fees include a tracking number and insurance for a safer delivery.
Unless otherwise mentioned.

▵ VINTAGE & ANTIQUES ▵
Shipping for these is tracked but, unless mentioned otherwise, does NOT include an insurance.

▵ FLAT RATE ▵
Fees are flat rate and there are no added fees for additional pieces.

▵ INTERNATIONAL SHIPPING FEES ▵

▵ FRANCE SHIPPING FEES ▵

▵ FOR PARISIANS ▵
"In person" meetings are possible for Parisians. Simply contact me before placing your order and we'll organise a rendez-vous.

▵ PACKAGING ▵
All items are sent well protected in a sturdy cardboard box, packed in a sustainable & compostable padded envelope.

  D E L I V E R Y
▵ SHIPPING ADDRESS ▵
Be sure to enter the right address when you order, because parcels are always shipped to the address purveyed by the customer via Big Cartel.

▵ CUSTOMS FORM ▵
The actual value of the product will always be listed on the customs form (if the destination country requires one). The price will not be altered in any way nor will it be passed as a gift, as this is against the law.

▵ CUSTOM TAXES ▵
International buyers are responsible for any custom charges (be sure to check with your customs before purchasing).

▵ DAMAGES AND LOSSES ▵
Once they shipped, we couldn't be held responsible for lost or stolen packages.
Once they are handed out to the Post Office, they become their responsibility.

  R E T U R N S   &   E X C H A N G E S 

▵ TERMS ▵
If you are unsatisfied in any way, please contact us.

According to the French law for online shopping, you have seven days after reception to send the item back.

If exchange has been agreed on, the item should be sent back wrapped-up, packed and protected as it was sent initially.

Return shipping costs shall be borne by the customer.

▵ NON-ELIGIBLE ITEMS ▵
Please be aware that we cannot refund:

▵ DAMAGES AND LOSSES ▵
And, as stated in the shipping policies, note that we couldn't be held responsible for lost or stolen packages.

Once they are handed out to the Post Office, they become their responsibility.

  W H O L E S A L E 

▵ WHOLESALE ▵
Simply contact us for any question you may have: underthepyramids {at} gmail {dot} com